NYC rolls out long-awaited school bus tracking app

NYC rolls out long-awaited school bus tracking app

New York City is finally rolling out a long-awaited school bus GPS app citywide – four and a half years after officials first announced the plan.

The NYC School Bus App, developed in partnership with the rideshare company Via, allows caregivers of the roughly 150,000 students who ride a school bus every day to track their kids’ vehicles in real time. The sprawling school bus system, which serves tens of thousands of students with disabilities, often subjects students to hours-long rides, delays, and no-show buses. In the past, parents often had to repeatedly call bus companies to track down missing buses.

Education Department officials first announced the five-year, $36 million contract with Via in summer 2019. They said at the time the app would roll out citywide in the 2020-21 school year. Those plans were scuttled by the COVID pandemic, but even after the full return of in-person learning in fall 2021, it took two-and-a-half more years to get the app up and running citywide.

Mayor Eric Adams and schools Chancellor David Banks struck a celebratory note in a press release announcing the citywide rollout.

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